SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of All Store for U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://allstoreforu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. Came quickly and exactly as described
Good
Bonito y funcional. Estamos contentos con producto hasta el momento.
Pratique et simple à installer, quelques rilsan à la place des crochets pour un portillon.
사이즈는 적절합니다. 벽에붙이는 부분은 조금 약합니다. 조금 큰 강아지가 올라타면 생각보다 천이 처집니다. 접이식 철재봉이 잘접힙니다.설치할때 길이조절을 생각해야 합니다.사이즈가 적절하다면 설치는 쉽습니다.전반적으로 나쁘지 않습니다.
Llegó muy rápido. Bien embalado. Pendiente de instalar el producto
все пришло, качество хорошее, но один крючок был сломан, но собственно о них писали в комментариях, что они не долговечны.
Ne tien pas
Exatamente igual a descrição.. Porém para cães muito pequenos (como é meu caso) não funciona pois dá para passar por baixo :)
Пришло очень быстро, все отлично упаковано
Top pour le prix
Gostei muito
La descripción se ajusta a la del vendedor , aunque los ganchos se despegan constantemente. No es fácil de colocar por ese motivo. Tendré que usar algún pegamento extra para poder colocarlo.
tres pratique et facile à installer.
Все хорошо, только липучки не держатся
крючки выглядят не прочным, сетка будет разорвана в два счета. хлипкая конструкция. пришла быстро. с продавцом не общались
Same as described. Let’s see if it can survive against my kitty.
Conforme descrito
Es útil pero sus pegatinas no, son muy débiles aunque la malla en sí funciona increíble
Muy bien, tal y como en la foto. El adhesivo se fija muy bien, por lo que mi perrina es incapaz de soltarlo. Lo recomiendo.
It is good I like it
Igual a lo detallado, perfecto el producto y lo mejor llego de acuerdo a lo cumplido.
BUEN PRODUCTO Y SERVICIO, GRACIAS.
Thorne after 1 day
era lo que esperaba lo volvería a comprar